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The Ultimate Dealership Team Builder!








The Round Table:

Customer Development Center  

Round Table Forum

 

 It's not a matter of whether you will have a CDC - Customer Development Center, but what configuration you will have and when.

  • CDC - Customer Development Center
  • Manage Floor & Phone Up's 
  • Managed Internet
  • Service Prospecting
  • FTC "Do Not Call" Law & The Patriot Act


    Our experience with hundreds of dealers nationwide has shown us time and again the importance and extreme value of a Managed Floor with and a Customer development center in place. These two imperative items are truly the key to successfully driving your dealership forward. These can enable you to reach goals of increased profitability, more sales, less turnover, and cost effective advertising.

    Eliminate costly mistakes that are an 'all too often' occurrence. Find out how to correctly start up a Customer Development Center before making the wrong decisions.

    Reserve your seat now for our next Roundtable Forum on CDC, BDC and Managed Sales Floor implementation & operations.

      Call now for more information -- 888-481-3727


    • Who We Are:
    The Providers:

    Designed in collaboration with seasoned Dealership Owners,GM,
    GSM, and CDC/BDC Managers successful in their field.

    This is what sets the CDC/BDC Managed Floor Round Table forum apart!! The sum total of our automotive experience comprises decades of tried and true technique and inside working knowledge.

    As a direct result of having our CDC for over 14-years, we have been able to produce a powerful success formula for a CRM product that works inside the automotive environment- OCM, Online Customer Management system. Developing OCM inside our Toyota store coupled with hundreds of dealers currently using OCM daily has resulted in the success of the CDC/BDC Round Table Forums.

    And don't think this is a front for a software sales seminar ... it's not. We will show you all the options. We provide the Round Table meeting to help you make informed decisions about CDC's, BDC's, floor, phone & Internet control systems that are very important for your dealership. Should you use specialist or sales people or both, what controls should be in place necessary for ensuring success, manual vs. computerized. Please read some of our testimonials here. Our meetings are attended by users and non-users of OCM. Upon request, specific evening and morning sessions can be scheduled for OCM users attending the round table for training. (Be sure to mention this in the 'Notes' section of the application form as you sign up.)

    Next Meeting
    Some Of The Topics:

    The CDC Round Table can save you from thousands to hundreds of thousands by showing you how to avoid making the wrong decisions with your customer follow-up.

     

    Some of the topics we will be discussing are:

    • FTC & FCC "Do Not Call" Law
    • Lead management for maximum follow-up
    • Service Department Marketing
    • Performance Rotation - Lot Control
    • Spotters and Floor Logs
    • BDC vs. CDC - When to use your current sales force or go to specialists, or both.
    • Manual vs. Software tracking solutions.
    • Sales systems
    • Pay plans
    • And much more! 

       

      This Round Table is limited to 25 Dealerships.  Reserve your spot today! 
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